ROOTED IN HEART COACHING PRIVACY POLICY

Last Updated: 12/7/2025

Rooted in Heart Coaching (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, submit forms, schedule a consultation, or engage in coaching services.

By using this website or submitting information, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

  • Name

  • Email address

  • Phone number

  • Responses to consultation or intake questions

  • Payment information (processed through third-party platforms)

  • Any information you choose to share during coaching interactions

B. Automatically Collected Information

Through cookies and analytics tools, we may collect:

  • IP address

  • Browser type

  • Device type

  • Pages visited

  • Time spent on the website

This data helps us understand website performance and improve user experience.

2. How We Use Your Information

Your information may be used to:

  • Provide coaching services

  • Respond to inquiries or scheduling requests

  • Process payments

  • Improve website functionality

  • Send administrative or service-related emails

  • Maintain internal documentation related to coaching

  • Ensure safety and appropriateness of services

We do not sell or share your information with third parties for marketing.

3. How Your Information Is Stored

Information is stored securely using:

  • Google Workspace

  • Google Forms / Google Sheets

  • Secure scheduling or payment processors

  • Password-protected devices

Your information is kept private unless disclosure is required for legal or safety reasons.

4. Confidentiality Limitations

While your privacy is deeply respected, coaching is not governed by HIPAA.
We may disclose information if:

  • required by law

  • necessary to prevent harm

  • there is risk of danger to self or others

5. Third-Party Services

We may use trusted third parties such as:

  • Google Workspace

  • Canva

  • Stripe, PayPal, or other payment processors

  • Scheduling tools (e.g., Calendly or Acuity)

These services have their own privacy policies, which we encourage you to review.

6. Cookies

Our website may use cookies to enhance browsing experience.
You may disable cookies through your browser settings.

7. Your Rights

You may request to:

  • Access your personal information

  • Update or correct information

  • Request deletion of records (exceptions may apply)

To submit a request, contact: sabrina@rootedinheartcoaching.com

8. Changes to This Policy

This Privacy Policy may be updated occasionally.
We will post updated versions with the revision date.

9. Contact Information

For questions about this Privacy Policy, contact:
📧 sabrina@rootedinheartcoaching.com